NeuroPal Kids is committed to protecting your privacy and handling personal data responsibly.
This policy explains how we collect, use and store personal data under the UK General Data Protection Regulation (UK GDPR).
- Basic information for account creation (e.g. parent email, child name, age, avatar selection)
- Anonymous usage data (lesson progress, interactions, feedback)
- No payment information is collected during the demo phase
- No in-app messaging or location tracking
- To personalise lessons and improve content
- To understand learning styles and progress (non-diagnostic)
- To contact parents if they’ve opted into waitlist or feedback
- We do not sell or share your data with third parties
- Data is securely stored on UK-based or GDPR-compliant servers
- Access is restricted to essential staff only
- We use SSL encryption for all platform traffic
- You can request to view, edit, or delete your data at any time
- You may opt out of emails and communications
- You can contact our DPO at hello@neuropalkids.com for data concerns
- Children under 13 require adult consent to access the platform
- No personal information is collected knowingly from children without adult supervision
- We may update this policy. We recommend checking this page periodically.
Email: hello@neuropalkids.com
NeuroPal Kids is an educational support tool, not a replacement for formal schooling, professional tutoring, or medical/therapeutic advice.
- All content is designed to support learning but is not certified by any exam body
- We do not provide clinical diagnoses, therapeutic interventions, or individual lesson guarantees
- We are not responsible for technical issues, third-party device failure, or delays in access
For full legal rights and user responsibilities, please refer to our Terms and Conditions.